Privacy Policy



Entity responsible for data processing:
C.I.F.: B-81332090
Plaza de Castilla 3, 28046 Madrid
Teléfono: +(34) 91 411 89 92
Contact name:
Data Procesing Departament
Plaza de Castilla 3, 28046 Madrid
Teléfono: +(34) 91 411 89 92


For what purposes is personal data being processed?
At ALTAKEM CHEMICALS, S.L., (from now on ALTAKEM) we treat the information provided by the interested person in order to respond to your requests.
In accordance to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing the Directive 95/46/EC (General Data Protection Regulation), we communicate to the users of the Website that the data provided through our website through the forms and / or e-mails received, and which are considered as personal data, will be incorporated into our information systems, in order to manage the requested service, answer your request and / or process your request.
The users guarantee and respond, in any case, of the veracity, accuracy, validity, authenticity, relevance and non-excessiveness of the Personal Data provided, and undertake to keep them duly updated.
The person in charge of the file has adopted the security levels of protection of the Personal Data legally required, and has installed all the means and technical measures available according to the state of technology to avoid loss, misuse, alteration, unauthorized access and Theft of the Personal Data provided, in order to ensure your privacy. And it undertakes to comply with the obligation of secrecy regarding the data included in the file.
These data, in no case will be used for different purposes or assigned to third parties. ALTAKEM is clearly positioned against ‘spam’, so in no case will it use personal data to send unsolicited commercial communications without its authorization.
Communications that are made by email or by any other electronic means, will be necessary to manage your request.
However, they will be those that have been consented or expressly authorized by the addressees in accordance with Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce, except as provided by article 21.2 of this same Law, in the wording given by the First Final Provision of the new General Law of Telecommunications.
The user has the confidentiality and secrecy duty of all those who treat the data in the name and on behalf of the same. Notwithstanding the foregoing, the user is aware of the possibility that the security of communications over the network is not invulnerable.
Deadlines or criteria for data conservation:
We will keep your data in our Information Systems while you do not request us to delete it.
What is the legitimacy for the treatment of your data?
The legal basis for the treatment of your data is your express consent to our Data Protection Policy.
Obligation to provide data:
The requested information is the minimum necessary to be able to fulfill the previously detailed purpose.
If any of the mandatory information is not filled in, it will prevent the completion of the requested process, which will prevent you from accessing the products and services that ALTAKEM offers.
When is it considered that I have authorized ALTAKEM to process my data?
From the moment you send us your personal data, by completing the electronic forms or by sending an e-mail, you expressly authorize us to process your personal data for the purposes described at the beginning of each form and / or in this Data protection policy.
To which recipients will your data be communicated?:
The data you provide on the website will be strictly confidential and will not be disclosed to third parties.

What are your rights when you provide us with your data?

Rights of access:
Anyone will have the right to obtain from ALTAKEM confirmation of whether or not they are dealing with personal data that concerns them and, in such case, has the right to access them.
Rectification Rights:
Anyone will have the right to request ALTAKEM to rectify the inaccurate information concerning him / her.
Removal Rights:
Any person will have the right to ask ALTAKEM for the deletion/removal of personal data that concerns him when, among other reasons, the data is no longer necessary for the purposes that were collected.
Portability Rights:
The interested party shall have the right to have the personal data transmitted directly from ALTAKEM to another responsible party when technically possible.
Right to Limitation of Treatment
In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.
Opposition Rights:
The interested party shall have the right to object at any time, for reasons related to his / her particular situation, to the fact that personal data concerning him / her are subject to processing.
How to exercise the previous rights?
The interested party may exercise their rights by sending a written request, with the reference “Data Protection”, attaching a copy of your ID or identification document equivalent to:
­ The “contact name” address at ALTAKEM mentioned before
­ The “contact name” e.mail account mentioned before.
Right to withdraw the consent given:
The interested party can revoke at any time the consent given for the processing of their data by sending a written document to ALTAKEM, with the reference “Data Protection”, attaching a copy of your ID or identification document equivalent to:
­ The “contact name” address at ALTAKEM mentioned before
­ The “contact name” e.mail account mentioned before.
Without this revocation of consent affecting the treatment based on the consent prior to its withdrawal.
Right to claim before the Control Authority:
In any case, the interested party may, if he / she understands that his rights have been violated, file a claim with the Spanish Agency for Data Protection, domiciled at Jorge Juan St. 6, 28001 de Madrid, phone +34 901 100 099, and web

Origin of the data:
All the data of the interested party treated by ALTAKEM have been freely informed by the interested party.

ALTAKEM collects the information of the user or visitor of this website in the “Contact” section.
In the event that the user includes, either in the corresponding electronic form or by sending an email, personal data referring to individuals other than the user, this must, prior to the inclusion or communication of their data to ALTAKEM, inform said people about the content of this Data Protection Policy. The user guarantees that they have obtained the prior consent of these third parties for the communication of their personal data to ALTAKEM.
Category of data treated:
Client: Name, surname, email, telephone, address, data to invoice.
Potential Customer: Phone (by public information sources) and Name, email (when provided).